Privacy Policy

BEK Networks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website beknetworks.com and use our services.

Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Fill out our contact form on the "Let's Talk" page
• Contact us via email or phone
• Subscribe to our newsletters or communications
• Register for events or webinars

This information may include:

• Contact Information: Name, company name, email address, phone number
• Business Information: Industry, technology priorities, project details
• Communications: Any information you provide in messages or inquiries

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Tracking: See our "Cookies and Tracking Technologies" section below

2. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To communicate with you, respond to your questions, and provide the services you request
• Provide Services: To deliver consulting, advisory, and technology services
• Improve Our Website: To understand how visitors use our site and improve user experience
• Marketing Communications: To send you newsletters, updates, and information about our services (with your consent)
• Analytics: To analyze website traffic, user behavior, and measure the effectiveness of our marketing
• Legal Compliance: To comply with legal obligations and protect our rights

3. Third-Party Service Providers

We use trusted third-party service providers to help us operate our website and deliver our services. These providers may process your information on our behalf and are contractually obligated to protect your data and use it only for the purposes we specify.

The types of third-party services we use include:

• Email Delivery Services: To process and deliver contact form submissions and communicate with you
• Cloud Hosting Infrastructure: To host our website and ensure reliable performance and security
• Analytics Platforms: To analyze website traffic, understand user behavior, and improve our services. These services use cookies and similar technologies to collect information about your use of our website

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. We carefully select and vet our service providers to ensure they maintain appropriate security measures and comply with applicable privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., security, form submission)
• Analytics Cookies: Help us understand how visitors interact with our website through third-party analytics services
• Preference Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email delivery, hosting infrastructure, analytics platforms)
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/SSL)
• Secure hosting infrastructure
• Access controls and authentication
• Regular security assessments
• Rate limiting and spam protection on forms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format
• Object to Processing: Object to certain processing of your information

To exercise these rights, please contact us at sales@beknetworks.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your information. We do not sell your personal information.

10. International Users

Our website is operated in the United States. If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By using our website, you consent to the transfer of information to the United States.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.